Privacy Policy

SafePass Global LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, safeguard, and disclose your information when you use our website, platform, and related services (collectively, the "Service").

1. Information We Collect

To provide our secure ticket transfer services, we must collect specific operational data. We categorize this data as follows:

• Personal Identification Information: Your full legal name, email address, and communication records when you submit a ticket transfer request or contact our support team.
• Transaction Data: Details pertaining to your requested park visits, including dates, ticket quantities, and provider interaction logs required to ensure transfer integrity.
• Technical & Usage Data: IP addresses, browser types, operating systems, referring URLs, and engagement metrics gathered via standard server logs and analytical cookies to maintain platform security.

2. Financial Data Strict Limitation

3. How We Use Your Information

The data we collect is utilized exclusively for the functional operation and security of the marketplace:

• To facilitate the peer-to-peer transfer by sharing your name and email securely with the specific Verified Provider you selected.
• To monitor platform integrity, prevent fraudulent listings, and enforce our Trust & Safety Protocol.
• To respond to your customer service inquiries and support requests.
• To comply with applicable legal obligations and enforce our Terms of Service.

4. Data Sharing and Third-Party Disclosure

We absolutely do not sell, trade, or rent your personally identifiable information to third-party marketers or data brokers. Your information is shared only under the following specific circumstances:

With Verified Providers: Only the necessary details (Name and Email) are shared with the specific employee provider you chose, strictly for the purpose of transferring the digital ticket link to your park app.

Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. CCPA and GDPR Compliance Rights

Depending on your jurisdiction (such as California or the European Economic Area), you possess specific rights regarding your personal data. These include the right to access the data we hold about you, the right to request deletion of your data ("Right to be Forgotten"), and the right to non-discrimination for exercising your privacy rights. To exercise any of these rights, please submit a request using the contact form below or email our privacy team directly.

6. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take immediate steps to delete such information from our servers.