Our dedicated compliance and user protection team is available around the clock to assist with inquiries, reports, and platform verification issues.
< 2h
Fraud Reports
Critical reports regarding providers asking for upfront payment are prioritized immediately.
24h
General Support
Standard inquiries regarding ticket types, dates, and platform mechanics.
48h
Data & Privacy
Formal requests for GDPR/CCPA data exports or deletion requests.
PerkePass was built on a foundational principle: buyers should never assume financial risk when acquiring secondary market tickets. Unlike unregulated classifieds platforms, our closed-loop marketplace strictly enforces the "Verify First, Pay Later" protocol.
Our platform utilizes advanced heuristic monitoring to detect anomalous provider behavior. Any Verified Provider found attempting to solicit deposits, wire transfers, or digital payments prior to the buyer physically scanning the tickets inside the official park application is subjected to an immediate and permanent lifetime ban.
PerkePass operates as independent software infrastructure connecting identity-verified sellers with buyers of digital assets. We do not sell tickets directly. We are not affiliated with any theme park or entertainment company.